EdenPersona.com Privacy Policy
Last updated: 12 November 2025
Data Controller: Digital Nomad Family LP
DPO Contact: dpo@edenpersona.com
At EdenPersona.com, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use and protect your data.
1. Data Controller
The controller of your personal data is:
Digital Nomad Family LP
5 South Charlotte Street
Edinburgh, EH2 4AN
Scotland, United Kingdom
Registration number: SL034590
Email: legal@edenpersona.com
2. Data Collected and Legal Bases
2.1 Account Data
- Data collected: Email, username, password (hashed), language preferences
- Legal basis: Contract performance (Article 6.1.b GDPR)
- Purpose: Account creation and management, authentication
- Retention: Contract duration + 3 years (limitation)
2.2 Persona Data
- Data collected: Product/service information, generated personas, customizations
- Legal basis: Contract performance (Article 6.1.b GDPR)
- Purpose: Provision of persona generation service
- Retention: Contract duration + 1 year
2.3 Integration Data
- Data collected: Access tokens, synchronized data (HubSpot, WooCommerce)
- Legal basis: Explicit consent (Article 6.1.a GDPR)
- Purpose: Enriching personas with your data
- Retention: Until consent withdrawal
2.4 Google Data Usage
When you connect your Google account to EdenPersona, we access the following data:
- Google Sheets Data: We read data from Google Sheets that you explicitly select through our Google Picker interface. This includes spreadsheet content, cell values, and sheet names.
- Drive File Access: We access only Google Sheets files that you have explicitly selected or opened with our application. We do not access other files in your Google Drive.
- Access Tokens: We securely store encrypted access and refresh tokens to maintain your connection to Google services.
Two ways we use your Google Sheets data:
- Classic Personas: Manual creation where you select specific sheets via our picker interface for one-time persona generation
- Dynamic Personas: Automatic creation where our system processes multiple connected sheets in the background to create and update personas automatically
How we use your Google data:
- To read and process data from your selected Google Sheets for persona creation
- To synchronize your business data with our persona generation algorithms
- To provide you with enriched, data-driven personas based on your actual business information
- To automatically create and update Dynamic Personas through background processing
- To enable multi-source analysis combining Google Sheets with other data sources (HubSpot, WooCommerce)
Data protection:
- We only access Google Sheets that you explicitly select through our secure picker interface
- We do not store the actual content of your Google Sheets on our servers
- We process your Google data only for the purpose of creating personas and do not share it with third parties
- You can revoke our access to your Google data at any time through your Google account settings or by disconnecting the integration in your EdenPersona account
Compliance with Google policies: EdenPersona uses Google user data in accordance with the Google API Services User Data Policy, including the Limited Use requirements. We only access spreadsheets to generate personas that you request, never use your Google data for advertising, and do not share it with any third party.
Revocation and deletion: When you disconnect Google Sheets from EdenPersona, we immediately revoke our token and delete encrypted access and refresh tokens within 24 hours. Derived persona insights remain in your account but contain only aggregated information without any raw Google Sheets content.
Legal basis: Explicit consent (Article 6.1.a GDPR) - you explicitly authorize us to access your selected Google Sheets
Retention: Access tokens are retained until you disconnect the integration. We do not retain copies of your Google Sheets data.
2.5 Usage Data
- Data collected: Connection logs, feature usage, performance
- Legal basis: Legitimate interest (Article 6.1.f GDPR)
- Purpose: Service improvement, security, technical support
- Retention: 12 months maximum
3. Sharing and Transfers
3.1 Processors
We share your data with the following processors:
- OpenAI - AI content generation (United States, standard contractual clauses)
- Stripe - Payment processing (Ireland, adequacy decision)
- Google Analytics - Audience analysis (United States, with your consent)
- PythonAnywhere - Hosting (EU, servers in Germany)
3.2 International Transfers
Transfers to the United States are governed by standard contractual clauses approved by the European Commission. You can obtain a copy by contacting us.
4. Your GDPR Rights
In accordance with GDPR, you have the following rights:
Access and Rectification Rights
- Right of access (Art. 15) - Obtain a copy of your data
- Right of rectification (Art. 16) - Correct your data
- Right to portability (Art. 20) - Retrieve your data
Deletion and Opposition Rights
- Right to erasure (Art. 17) - Delete your data
- Right to object (Art. 21) - Object to processing
- Right to restriction (Art. 18) - Restrict processing
4.1 How to Exercise Your Rights
📧 By Email
Send your request to dpo@edenpersona.com
Response time: maximum 1 month
🔗 Automatic GDPR Export
Log in to your account → GDPR Data Export
🗑️ Complete Deletion
Log in to your account → Settings → Delete my data
Immediate and irreversible deletion
5. Data Security
We implement appropriate technical and organizational measures:
- Data encryption in transit (HTTPS/TLS)
- Encryption of sensitive data in database
- Secure authentication (hashed passwords)
- Restricted data access (principle of least privilege)
- Encrypted automatic backups
- Complete audit trail of data access
6. Cookies and Trackers
We use the following cookies:
| Type |
Purpose |
Duration |
Legal basis |
| Strictly necessary cookies |
Authentication, session |
Session |
Legitimate interest |
| Analytical cookies |
Google Analytics |
24 months |
Consent |
| Functional cookies |
Language preferences |
12 months |
Legitimate interest |
Manage my cookies
7. Data Breaches
In case of a personal data breach likely to pose a risk to your rights and freedoms, we will notify you within 72 hours in accordance with Article 34 of GDPR.
8. Complaint Rights
You have the right to lodge a complaint with the competent supervisory authority:
- United Kingdom: Information Commissioner's Office (ICO)
- France: Commission Nationale de l'Informatique et des Libertés (CNIL)
- Or your national authority
9. Changes
This policy may be modified. Important changes will be notified by email and on the site. Last modification date indicated at the top of this page.
10. Contact
EdenPersona is committed to protecting your personal data with the highest level of security and transparency.